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10 year warranty

Written on the waterworks line. Metal Core Valves Co. stands behind Models RD, FD, LD, and HD from the Missouri floor.

Metal Core Valves 10 year warranty certificate beside a Model RD gate valve
Metal Core Valves Co. ten year warranty for resilient seated gate valves
Metal Core Valves

Metal Core Valves Co.

Resilient seated gate valves

Metal Core Valves Co. warrants Models RD, FD, LD, and HD resilient seated gate valves against defects in material and workmanship for 10 years from the date of shipment from Earth City, when installed and operated as specified.

If a warranted valve fails in that period, Metal Core will repair or replace the valve at its option. The serial number on the stem is the record. Keep it with the job file.

What this covers

  • Body, bonnet, stem, and wedge as shipped from MCV Building, 4180 N Rider Trail, Earth City, MO 63045
  • Factory coatings meeting AWWA C550
  • Workmanship on the serialized unit

What this does not cover

  • Misapplication, improper installation, or operation outside published ratings
  • Damage from handling, bedding, or foreign material in the line
  • Unauthorized modification or repair
  • Normal wear on consumable parts after the valve is in service

Hydrants and fire protection

Series 27, 2780, and Series 24 hydrants carry a 10 year warranty on the same terms. Indoor fire protection valves (Series 145, 815, 5190, 34, and trim) carry the limited term stated on the product page, typically 1 to 2 years.

This warranty is the exclusive remedy and stands in place of other warranties, express or implied, including merchantability and fitness for a particular purpose, to the extent allowed by law. Consequential damages are excluded.

To make a claim, call +1 (314) 821-0001 or +1 (314) 527-3723 or email sales@metalcorevalves.com with the serial number, figure number, and job location.

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